Gaming & Hospitality

Next-level IT solutions and services that ensure 99.9% uptime

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IT for the Gaming & Hospitality industry requires round-the-clock support of the systems that enable guest services. The tools required to effectively monitor and manage their wide array of sophisticated systems are expensive, and gaining the expertise to properly leverage them is costly. And in addition to managing the people and the property itself, managers are responsible for maintaining a consistently superb guest experience

NetEffect takes care of your technology so you can do the same for your in-house guests. On July 26, 2012, we were granted the first IT Service Provider license from the Nevada Gaming Commission, authorizing us to provide support and management of board-regulated hardware and software systems. This means that for a fixed rate, NetEffect will maintain your systems and focus on preventing incidents before they happen, resulting in maximum uptime and customer satisfaction.

NetEffect offers approved services for Gaming and Hospitality:

  • Network monitoring
  • First- and second-level helpdesk for maximum support
  • Private membership and financial data security
  • Alert triage and reporting
  • Consulting, Solution Design and project management
  • Call center services
  • Product sales and vendor management
  • Payment Card Industry (PCI) compliance
  • Seamless integration of hotel management software

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