11 Reasons to Choose NetEffect
to Support Your Computer Network

1

6-Minute Response-Time Guarantee. 6 minutes or less, most issues can be resolved with a remote session within minutes! In the event of an emergency, we will have a technician onsite within 1-hour or less. We are a local business just like you.

2

Committed to Quality. We do not pursue every company that needs computer support. We choose only clients that share our values. Serving a company's IT and critical network needs is a HUGE responsibility that we take very seriously. It takes teamwork and a solid commitment to good communication, excellence, and industry best practices to serve a company excellently. If we cannot succeed in an excellent manner because of value differences - we simply do not pursue the opportunity.

3

NO Nickel-And-Diming. Our service agreements are not full of weasel clauses and exclusions. When we quote you a fee, you can know with confidence that is exactly what you will pay – not a dime more.

4

We Help Solve Your Business Problems. If technology is not part of your planning, it becomes part of your problems. We provide continuous strategy and budgets for your network. So, you have no surprises and will sleep better at night.

5

We Answer Our Phones LIVE. You will never call our office and be put into voicemail. Quality, professional support is always just a phone call away.

6

You’ll Get A Professional LOCAL Las Vegas Team, Not An Outsourced Help Desk Based In Another City. We CAREFULLY hire and train top-level professionals who are local to us and who know you and your company. That way you know exactly who is getting access to your network and data. We also have a deep “bench” of experts you can rely on to deliver efficient, accurate recommendations and fast fixes to any problem you encounter, any need you have.

7

Security Is Paramount. At NetEffect we follow and enforce Security Best Practices for all our clients, as well as internally. Your security is only as good as the weakest link in the chain. We educate our team and our clients on cybersecurity to keep networks safe. We got your back!

8

Hassle-Free or Service Is Free Money Back Guarantee. If you are ever dissatisfied with any service for ANY reason and we cannot resolve the issue to your complete satisfaction, we will refund 100% of your money.

9

Constantly Learning And Constantly Improving. Our staff is always adding new certifications to be able to work with the newest technologies and finding new ways to proactively improves our processes to better serve our customers.

10

We Belong To A Worldwide Network of MSPs. Whether it is best practices, boots on the ground, backup technical support, or natural disaster we belong to a peer group containing over 400 of the top MSPs in the world. We have their back, they have ours.

11

We LOVE Documentation. Proper documentation of your network is critical for the fast resolution of problems and to get projects done right the first time. It is not even a question for us: all requests are documented, the resolution is documented, diagrams of your network are created…and your passwords are stored in a secure, encrypted location.

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