Their Service And Knowledge Is Second To None
NetEffect has been our IT partner longer than I remember. Their service and knowledge are second to none. Whenever we have an issue, they seem to know exactly how urgent of a response we require. If it is something that is significantly impacting our business, they are on it immediately. If it is more of a "fine-tuning" type issue, they communicate well to address it according to our schedule. We have never had an issue that was above their knowledge. They manage to solve the issue one way or another. Also, this service level and knowledge base have not skipped a beat during COVID-19.
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