Only Uptime

We have worked with NetEffect’s leadership for over 20 years, and we are very pleased with their continuous support. The team is highly responsive, and they address issues quickly to prevent downtime. They’re also timely, communicative, and accurate, and they cover all ends of IT support. They have continuously delivered IT projects on time and on budget.

We Have Found Just That In NetEffect!

We are in an extremely time-sensitive business where results matter every day. Combine that with ever-evolving software platforms; we needed a technology firm that would run at the same pace we do. NetEffect is just that company!

NetEffect Does A Stellar Job

Office 365 gives our team vastly superior access to our data from anywhere, on any device.  It has eliminated downtime, and we always have the latest software and functionality. NetEffect does a stellar job of supporting our IT.

NetEffect Is Essentially A "Partner" In Our Business

NetEffect is essentially a “partner” in our business that always responds with first-class service. By that, I mean they take a personal interest in our success by ensuring seamless IT operations. This dedication to excellence and commitment to my company’s success makes NetEffect stand apart from other providers.  I count on them to alleviate the stress that can arise in dealing with IT issues.  They do outstanding work that allows me to focus on my core business. NetEffect is a company that is great at what it does, has smart tech people willing to go the extra mile for their customers, and always looks for cost-effective solutions to my problems. They are the best!

Very Trustworthy, NetEffect Is The Best Choice!

NetEffect is very trustworthy and looks out for the best interests of the company.  They are timely and a pleasure to work with.  I love their OneRate Managed Services Agreement, which gives me predictable costs without any surprises.  If you are looking for an IT Provider, NetEffect is the best choice.

Their Service And Knowledge Is Second To None

NetEffect has been our IT partner longer than I remember.  Their service and knowledge are second to none.  Whenever we have an issue, they seem to know exactly how urgent of a response we require.   If it is something that is significantly impacting our business, they are on it immediately.  If it is more of a "fine-tuning" type issue, they communicate well to address it according to our schedule.  We have never had an issue that was above their knowledge.  They manage to solve the issue one way or another.  Also, this service level and knowledge base have not skipped a beat during COVID-19.

I Have Only Used One IT Company In 21 Years

Thankfully, I have rarely needed IT emergency services. When I have had the need, NetEffect has been there for me every time.  Plus, having a predictable IT expenditure every month regardless of the demands is great. I have only used one IT company for my 21 years of existence. I am very happy with the services NetEffect provides.

In-House IT Feel

We all know that IT cannot be perfect because we are continually adding new software, adding new devices, and demanding more from our network, yet we still expect IT to be perfect. This COVID-19 pandemic has truly brought me to realize how blessed we really are to have NetEffect, that we can depend on for our IT needs. NetEffect made it possible to have 14 of our staff up and running remotely from home, replaced or rebuilt several workstations, and they were available to resolve all the IT support issues that this project encountered. Thank you, not just for your efforts in the last five weeks, but for your support during the previous 19 years.