Our experience with NetEffect’s One Rate managed IT services has been nothing but positive. Now that we’re under One Rate, our IT needs are being met more efficiently and, in the long run, more economically. Instead of having to spend several hours out of my day dealing with in-house IT problems, sending in trouble tickets, and then having to wait for an IT person to arrive to fix the problem, I’m free to devote my time to helping run our company. Our issues are being handled almost immediately, with minimum down time for our employees. Routine maintenance is handled automatically during off hours so that our workday is not interrupted. There are even times when a potential issue is detected and resolved before it becomes a major issue.
As an engineering firm, our company relies heavily upon the use of our computers and the stability of our network. One Rate managed services is keeping us up and running. I heartily recommend NetEffect to any company that relies heavily upon the use of its computers and computer network!”
Nancy E. Poskon